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Meet the Team

At the heart of our organisation is a team of passionate, driven professionals who bring diverse skills, experiences, and perspectives to everything we do. United by a shared commitment to excellence, innovation, and delivering exceptional value to our clients. What makes our team truly special is the unique blend of expertise and collaboration, where individual strengths are amplified through a collective effort.

Paul Williams

Managing Director

Paul, Managing Director and Founder of Impact Group is the driving force behind the company’s strategic direction and long-term success. With a wealth of experience in Utility and Construction Industries, he provides visionary leadership, ensuring that all aspects of the business align with the organisation’s mission and values. His responsibilities include shaping strategic priorities, overseeing the execution of key initiatives, and cultivating strong relationships with clients, partners, and stakeholders. As Managing Director he is dedicated to fostering a culture of innovation, accountability, and collaboration, empowering the team to achieve exceptional results. By combining strategic insight with hands-on leadership, they ensure the business continues to thrive and deliver value in a competitive market.

Ben Roberts-Shaw

Director of Operations

As the Director of Business Operations, Ben plays a pivotal role in ensuring the seamless execution of the company’s day-to-day activities while driving efficiency and alignment across all departments. With 20 years experience in operational leadership, they bring a proven track record in streamlining processes, implementing innovative solutions, and fostering cross-functional collaboration. He is responsible for managing resources, optimising workflows, and aligning operational strategies with the company’s overarching goals. His focus on performance improvement and cost-effectiveness enables the Impact Group to adapt to evolving challenges while maintaining a high standard of service delivery and operational excellence.

Kara Heyes

Sales Manager

Kara leads a dynamic sales team, connecting with customers and delivering tailored solutions to meet their needs. With over 10 years of experience in utility industry, they specialise in building strong client relationships, driving revenue growth, and ensuring customer satisfaction. Her role involves securing new business opportunities while nurturing long-term partnerships that add value to both clients and the business.

Amy Warrenger

Administration Manager

As Administration Manager, Amy is responsible for managing the backbone operations of the business, ensuring everything runs smoothly and efficiently. With over 10 years experience in administration and operations management, she handles tasks ranging from coordinating resources to maintaining organisational systems. Her focus is on creating a seamless environment where the team can thrive and deliver exceptional results for clients.

Amy Williams

Finance Manager

As Finance Manager, Amy oversees the financial health of the company by managing budgets, analyzing financial performance, and providing strategic recommendations. With a strong background in finance she ensures compliance, optimise costs, and support sustainable growth. Her expertise lies in translating complex financial data into actionable insights that guide decision-making across the organisation.

Christian Holmes MIET

Consultant Electrical Engineer

Christian combines technical electrical engineering knowledge with project management expertise to successfully deliver complex electrical projects from concept to completion. With a wealth of knowledge from a very busy career, Christian is our expert in coordinating the design, procurement, installation, and commissioning of electrical systems. Working closely with clients, contractors, and multidisciplinary teams, they ensure projects meet technical specifications, safety standards, and deadlines. His role bridges the gap between engineering precision and project execution, delivering successful outcomes for every project.

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